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CASE STUDY

Little Locals transforms enrolment efficiency with LineLeader Enrol + KidSoft integration.

 
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“Before, we were juggling diary entries, emails, sticky notes, and a whole lot of follow-ups. Now, everything runs through LineLeader. Families get the right information automatically, no matter what stage they’re in.”

Tijana from Little Locals

About Little Locals Early Learning.

Little Locals Early Learning is a forward-thinking childcare provider dedicated to creating nurturing environments where children can grow, explore, and thrive. With multiple centres across its network, Little Locals focuses on delivering exceptional early education while building meaningful, lasting relationships with families.

As the organisation expanded, managing the growing number of enquiries, tours, and enrolments became increasingly complex—highlighting the need for a smarter, connected solution.

 

12

Centre locations

2021

Year started

LineLeader Enrol

The challenge: manual processes and limited oversight.

Before adopting LineLeader Enrol and integrating it with KidSoft, Little Locals relied heavily on manual processes to manage enquiries and enrolments. Staff spent hours sending individual emails, maintaining spreadsheets, and duplicating data between systems.

These time-consuming tasks often slowed family communication and made it difficult to maintain visibility across centres. The leadership team recognised the need for a unified, automated solution that would streamline operations, improve accuracy, and enhance the experience for both families and staff.

“Most of our centres actually don’t need a full-time admin role anymore. With the right setup and training, we can share admin staff across locations, which has been a huge efficiency win.”

- Tijana from Little Locals

A smarter way to manage enrolments:

  • The integration between LineLeader Enrol and KidSoft has transformed enrolment management at Little Locals. Data now flows effortlessly from enquiry to confirmation, removing manual entry and ensuring consistent accuracy.

  • Automated workflows handle bookings, communications, and follow-ups—streamlining daily operations and allowing staff to focus on what truly matters: supporting families and delivering quality early learning experiences.

A seamless experience for families.

For families, the enrolment process is now seamless, consistent, and stress-free. From the first enquiry to enrolment confirmation, parents receive timely updates and clear communication throughout every stage of the journey.

Automated workflows ensure no step is missed, while consistent messaging across all centres reinforces trust and professionalism. The process feels both personal and efficient, giving families confidence and clarity from start to finish.

Tailored for the early education sector. 

Little Locals recognises that early education requires solutions purpose-built for the sector. The combination of LineLeader Enrol—a childcare-specific CRM—and KidSoft—a tailored CMS—ensures the team can manage every part of the family journey with precision and ease.

“Both platforms are best at what they do individually. Once everything is set up properly, you don’t need to keep adjusting it — meaning we can spend more time with our teams and families instead of managing systems.”

The partnership is strengthened by LineLeader’s responsive support team and ongoing professional development, including monthly training sessions that help staff stay confident, capable, and informed.

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Advice for other providers.

For centres still managing enquiries or enrolments manually—or using tools that don’t integrate—Little Locals has one clear recommendation:

“We highly recommend integrating KidSoft with LineLeader. It gives you more time to focus on running your centre, supporting happy staff, and building relationships with families.”

Highlighted outcomes. 

  • Seamless data flow between LineLeader and KidSoft from enquiry to enrolment
  • Significant reduction in manual data entry and duplicate admin work
  • Consistent, automated communication at every step of the family journey
  • Fewer admin hours required, allowing staff to focus on educational experiences
  • Accurate, real-time reporting for enquiries, waitlists, and enrolments
  • Strong partnership support with training, assistance, and easy scalability

Ready to streamline your own enrolment journey? 

Download the full case study or book a demo to discover how LineLeader can help your centre deliver a smoother, smarter, and more connected experience for both families and staff.
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